Pulse Labs

Contacting Support

Describes the differences between the type of EC readings offered by Pulse Hub VWC sensors

What's the difference? | PWEC vs Bulk EC

An article that goes over what the Air Pressure reading on Pulse devices is used for.

Why is Air Pressure Data Useful?

Check the current Pulse service status and view past incidents.

Service Status

What Pulse is right for you?

A guide on how to manage your Pulse Plus subscription. Edit, make changes, update card info, cancel subscription, etc.

Managing your Subscription

An overview of optimal network conditions to setup your device.

What do I need to connect my Pulse?

A small write-up on how long each of our devices will last when running off of batteries.

Device Battery Life

No longer supporting iOS 12 (iPhone 5S, 6, and 6 Plus)

Discontinuing Support for iOS 12

How much data do Pulse devices use?

How accurate are Pro PAR / PPFD / spectrum measurements?

An overview of our notification types, what they mean, and how to dismiss them.

Notification Types

Order Status

Returns/Warranty Replacement

How many sensors/devices do I need for my grow?

Article to help identify the device ID sticker on your Pulse devices. (Pulse Zero, Pulse One, Pulse Pro, Pulse Hub, and Hub Ready Sensors)

How To Find Your Device ID

An overview of our API Access and how to get it.

Pulse API Access

Is your Pulse accurate? Why is it reading differently from other sensors? Why is it sometimes the same, and sometimes different?

Pulse Temperature and Humidity Sensor Accuracy

How to unhide a device

Pulse Subscription Plan Pricing

How to Hide a Device From Your Dashboard

How to receive email & text message notifications

What is VPD and VPD charts?

What Does the Pulse One Measure

Pulse Community

Chris Tosi

John McLaughlin

Peter Koverda

FAQs

Feature Request

Documentation Request

Community

Find answers and get help from Intercom Support and Community Experts

Empty Help Center

Uh oh. That page doesn’t exist.

Disappointed

Neutral

Smiley

Title

Track the progress of all tickets related to your company.

Tickets portal.

{assigneeName} needs more information from you