FAQs

24 articles
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Written by John McLaughlin, Peter Koverda and Chris Tosi

Managing your Subscription

A guide on how to manage your Pulse Plus subscription.
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Written by John McLaughlin. Updated over a week ago

What do I need to connect my Pulse?

An overview of optimal network conditions to setup your device.
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Written by John McLaughlin. Updated over a week ago

What Pulse is right for you?

Device comparison between One and Pro.
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Written by John McLaughlin. Updated over a week ago

Device Battery Life

A small write-up on how long each of our devices will last when running off of batteries.
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Written by John McLaughlin. Updated over a week ago

Service Status

Check the current Pulse service status and view past incidents.
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Written by Peter Koverda. Updated over a week ago

Discontinuing Support for iOS 12

No longer supporting iOS 12 (iPhone 5S, 6, and 6 Plus)
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Written by John McLaughlin. Updated over a week ago

Pulse Hub FAQ and user guide.

Everything you need to know about our new Pulse Hub.
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Written by John McLaughlin. Updated yesterday

Contacting Support

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Written by Chris Tosi. Updated over a week ago

How much data do Pulse devices use?

Data Usage/Hotspot
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Written by John McLaughlin. Updated over a week ago

How accurate are Pro PAR / PPFD / spectrum measurements?

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Written by Chris Tosi. Updated over a week ago

Notification Types

An overview of our notification types, what they mean, and how to dismiss them.
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Written by John McLaughlin. Updated over a week ago

Order Status

Tracking information for your order
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Written by Peter Koverda. Updated over a week ago

Returns/Warranty Replacement

Return/Warranty/Replacement
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Written by John McLaughlin. Updated over a week ago

How many sensors/devices do I need for my grow?

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Written by Chris Tosi. Updated over a week ago

How To Find Your Device ID

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Written by John McLaughlin. Updated over a week ago

Pulse Temperature and Humidity Sensor Accuracy

Is your Pulse accurate? Why is it reading differently from other sensors? Why is it sometimes the same, and sometimes different?
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Written by Peter Koverda. Updated over a week ago

Pulse API Access

An overview of our API Access and how to get it.
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Written by John McLaughlin. Updated over a week ago

How to unhide a device

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Written by John McLaughlin. Updated over a week ago

Pulse Subscription Plan Pricing

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Written by Peter Koverda. Updated over a week ago

How to Hide a Device From Your Dashboard

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Written by Chris Tosi. Updated over a week ago

How to receive email & text message notifications

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Written by John McLaughlin. Updated over a week ago

What is VPD and VPD charts?

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Written by Chris Tosi. Updated over a week ago

What Does the Pulse One Measure

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Written by Chris Tosi. Updated over a week ago

Pulse Community

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Written by Chris Tosi. Updated over a week ago