FAQs
24 articles
Written by John McLaughlin, Peter Koverda and Chris Tosi
Managing your Subscription
A guide on how to manage your Pulse Plus subscription.Written by John McLaughlin. Updated over a week ago
What do I need to connect my Pulse?
An overview of optimal network conditions to setup your device.Written by John McLaughlin. Updated over a week ago
What Pulse is right for you?
Device comparison between One and Pro.Written by John McLaughlin. Updated over a week ago
Device Battery Life
A small write-up on how long each of our devices will last when running off of batteries.Written by John McLaughlin. Updated over a week ago
Service Status
Check the current Pulse service status and view past incidents.Written by Peter Koverda. Updated over a week ago
Discontinuing Support for iOS 12
No longer supporting iOS 12 (iPhone 5S, 6, and 6 Plus)Written by John McLaughlin. Updated over a week ago
Pulse Hub FAQ and user guide.
Everything you need to know about our new Pulse Hub.Written by John McLaughlin. Updated yesterday
Contacting Support
Written by Chris Tosi. Updated over a week ago
How much data do Pulse devices use?
Data Usage/HotspotWritten by John McLaughlin. Updated over a week ago
How accurate are Pro PAR / PPFD / spectrum measurements?
Written by Chris Tosi. Updated over a week ago
Notification Types
An overview of our notification types, what they mean, and how to dismiss them.Written by John McLaughlin. Updated over a week ago
Order Status
Tracking information for your orderWritten by Peter Koverda. Updated over a week ago
Returns/Warranty Replacement
Return/Warranty/ReplacementWritten by John McLaughlin. Updated over a week ago
How many sensors/devices do I need for my grow?
Written by Chris Tosi. Updated over a week ago
How To Find Your Device ID
Written by John McLaughlin. Updated over a week ago
Pulse Temperature and Humidity Sensor Accuracy
Is your Pulse accurate? Why is it reading differently from other sensors? Why is it sometimes the same, and sometimes different?Written by Peter Koverda. Updated over a week ago
Pulse API Access
An overview of our API Access and how to get it.Written by John McLaughlin. Updated over a week ago
How to unhide a device
Written by John McLaughlin. Updated over a week ago
Pulse Subscription Plan Pricing
Written by Peter Koverda. Updated over a week ago
How to Hide a Device From Your Dashboard
Written by Chris Tosi. Updated over a week ago
How to receive email & text message notifications
Written by John McLaughlin. Updated over a week ago
What is VPD and VPD charts?
Written by Chris Tosi. Updated over a week ago
What Does the Pulse One Measure
Written by Chris Tosi. Updated over a week ago
Pulse Community
Written by Chris Tosi. Updated over a week ago