Ongoing Notifications:
Devices with ongoing/unresolved issues will have a red banner indicating that there is an ongoing/unresolved issue with that device. The banner will remain red until the notification is dismissed in the notifications tab.
Disconnect Notifications
Devices with connectivity issues will have a grey banner and a red signal strength indicating that the device is disconnected or running into another connectivity related issue.
Having issues? Please reach out to us directly at 888-537-8573 or support@pulsegrow.com. You can also use the Intercom widget bubble in the bottom right corner of your screen to start a live chat with us during our office hours!
M-F 9a-5p PST.