Our Journal feature is an amazing way to keep track of what is going on in your environment. Any device related events such as power loss/outage, added device, alerts, etc. will automatically be added into your Journal. You also have the ability to add your own custom Journal events documenting whatever you'd like.
Creating a Journal Event
Once you've navigated to the Journal tab, you'll see any recent events that have taken place. You can create a new event by pressing the blue "+" in the bottom right corner. You'll then be prompted to create a new event.
Give your event a date (Automatically set to present day), a name, any details associated with the event, and lastly an event type. Once you've entered your desired details, press the blue "Save" button in the bottom right of the prompt.
Deleting/Editing a Journal Entry
If you're deleting a Journal event, all you have to do is press the red "Delete" button at the bottom. This will delete the entry from your Journal.
If you're editing a Journal event, all you have to do is press the blue "Update" button at the bottom. This will apply any changes you've made to the event and will be reflected in your Journal tab.
Filtering your Journal
At the top of your Journal tab, you will have the ability to filter your Journal by event type. By selecting an event type at the top of your Journal, the Journal will only show the selected event type
Tap/Click on the event type that you wish to filter your Journal by.
Once you've selected your desired event types, those will by the only event types shown on your Journal tab.
Having issues using the Journal? Please reach out to us directly at 888-537-8573 or firstname.lastname@example.org. You can also use the Intercom widget bubble in the bottom right corner of your screen to start a live chat with us during our office hours!
M-F 9a-5p PST.