Before Getting Started
Make sure you have the Pulse Grow app installed on your iOS or Android device before starting.
Don't have a smartphone? We also have a browser app! The setup is similar, and you can still use Bluetooth as long as you're using the Chrome browser and have a computer that supports Bluetooth. If you don't have Bluetooth on your computer, refer to our Legacy Blinkup article.
Setting Up Your Pulse Device
The setup process is the same for all Pulse devices (One/Pro/Hub). Please watch the video below for quick tutorial on getting your Pulse devices setup. If videos aren't your thing, we also have the steps below!
Open the Pulse App on your phone/browser.
Press the blue "+" in the bottom right and select which device you'd like to setup (Pulse One/Pro or Pulse Hub).
Once on the Bluetooth search page, press and hold the reset button on your Pulse device for 5 seconds to enter the pairing mode. *Note: Zero does not have a reset button. It will need to be unplugged/plugged in instances requiring the reset button*
The reset button is located under the battery cover (slide up to remove) on the back of the Pulse One, on the side (black button with Pulse logo) of the Pulse Pro, or the 3rd button (you'll see a 🔄 icon above reset) on your Pulse Hub.
After you've entered the pairing mode press the blue "Search" button to search for your Pulse.
Select your device from the menu (will likely be the only device that appears, the ID shown during selection will not be the same as the ID shown on device)\
Select your 2.4GHz only network and enter in your password
If successful, you will be prompted that your device is being configured and will appear on your dashboard shortly.
How To Pair Sensors To Your Pulse Hub
Open the Pulse App on your phone/browser.
Press the blue "+" in the bottom right and select "Pulse Hub Sensors"
Plug your sensor into the setup port (⚙️) on your Pulse Hub (far right port) and press "Next"
Scan the QR Codes on your Hub and Sensor and then press next
You'll be prompted that your setup is complete and your sensor is paired to your Hub. After setup, make sure you plug your sensor into the main sensor port.
Note:
Pulse One devices with IDs less than 3709 that have not connected to the internet since 2020-07-03 are on an earlier version of the firmware and have to use the Legacy Blinkup process to connect to WiFi. Once they connect, they'll update automatically to the new firmware.
Devices with IDs less than 600 will not be able to perform the Bluetooth setup process even with up-to-date firmware.
There are some one-off devices with IDs that are not in sequence. Those will not be able to perform the Bluetooth setup process. Please reach out to us directly at support@pulsegrow.com or 888-537-8573 (M-F 9a-4p PT).