This guide covers everything you need to know about our new revamped "Locations" (Previously "Grows") feature. Your location (Likely default view) is where all of your devices and data is displayed in the Pulse App. You're able to invite other users to your grow; invited users will be able to view your location, the devices, data, and alerts* associated.
*Only users invited as a paid role will be able to receive alerts/notifications. See below for more details on user roles*
User Roles
Each user on a grow will have a role. Depending on the role the user will have more or less permissions on the selected location. If a role is considered a "Paid" role then you will be billed accordingly for each additional paid user added to your location.
Guest (Free) - Unable to edit permissions or thresholds and will not receive any alerts/notifications. Hobbyist (Free) plan users are able to invite 1 free guest user, Enthusiast plan is able to invite 3 guests per paid user, and the Professional plan is able to invite unlimited guests.
Viewer (Paid *Pro Plan Only) - A "View Only" user. Unable to edit permissions or thresholds and will not receive any alerts/notifications. The viewer user role is only available for Professional plan subscribers.
โEditor (Paid *Pro Plan Only) - Editors are able to edit thresholds and alert settings, but are unable to edit user roles. Editors will receive alerts/notifications.
Admin (Paid) - Admins are able to edit everything on a location and have the ability to invite other users. Admins will receive alerts/notifications.
Inviting Users to a Location
Inviting users to your Location allows them to view the devices, data, and alerts* associated. Keep in mind, if you're inviting a user as a "Paid" role you will be billed accordingly for each additional paid user.
Step 1: Tap the bubble in the top right and go to your settings
Step 2: Tap the "General Settings" dropdown menu, scroll down and select "Users"
Step 3: Enter the email of the user you wish to invite. Select their role (see above), and then press the invite button.
Accepting Location Invite(s)
Step 1: Tap the bubble in the top right and go to your settings (If you have an invitation pending, you will have a red alert bubble next to your bubble & the settings tab)
Step 2: Tap on the "General Settings" dropdown box, swipe/scroll down until you see "Invitations". Go into the invitations tab, press the blue check to accept the invite. Once accepted, you'll be redirected to your new location.
Creating a New Location
Step 1: Tap the bubble in the top right to open the drop down menu
Step 2: Tap the "Switch locations" tab, and then press "Create Location" from the new dropdown
Step 3 (Optional): Go to the "Manage Locations" option under the general settings dropdown and select "Create Location"
Renaming a Location
Step 1: Tap the bubble in the top right and go to your settings
Step 2: Tap on the location name and then enter in the desired name
Changing Location Time Zone
Step 1: Tap the bubble in the top right and go to your settings
Step 2: Open the "General Settings" dropdown, scroll down to the Locations section, and then go to "Settings". Select your desired timezone, press update, and you're all set!
Have a question? Reach out to us at support@pulsegrow.com or give us a call at 888-537-8573 during our business hours (M-F 9a-4p PT) so we can take care of you!