Hiding a device is a useful way to remove an unused device from your dashboard. When a device is hidden, it will no longer be visible on your dashboard and you will no longer receive notifications from it.
Hiding a Device
Step 1:
Go to your device dashboard and tap/click on a device to enter the device graph page.
Step 2:
Go to your device settings page, and then scroll/swipe to the bottom of the page where you'll see the "Hide Device" slider.
Step 3:
Once you've found the "Hide Device" slider, tap/click on the slider. Once you tap/click on the slider it will turn blue and show an "Update successful" prompt at the bottom of your screen. This means your device was successfully hidden.
Unhiding a hidden Device
Step 1:
Navigate to your device dashboard and tap/click on the filtering dropdown box.
Step 2:
Once the dropdown box is opened, select the "Hidden" filtering option. (Depending on your device you may have to scroll down in the dropdown menu)
Step 3:
Tap/Click on the device you wish to unhide.
Step 4:
Go to your device settings page, and then scroll/swipe to the bottom of the page where you'll see the "Hide Device" slider.
Step 5:
Once you've found the "Hide Device" slider, tap/click on the slider. Once you tap/click on the slider it will turn from blue to grey and show an "Update successful" prompt at the bottom of your screen. This means your device was successfully unhidden.
Having issues? Please reach out to us directly at 888-537-8573 or support@pulsegrow.com. You can also use the Intercom widget bubble in the bottom right corner of your screen to start a live chat with us during our office hours!
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